Criteria:
Luxury & Service Quality:
The hotel must offer exceptional luxury, including well-appointed rooms, high-quality dining, and top-tier amenities.
Guest Experience & Reviews:
Positive guest feedback and online reviews will be heavily considered to gauge satisfaction.
Facilities:
Spa services, conference centers, fitness centers, and unique offerings that hotel’s appeal.
Justification:
This category recognizes hotels that elevate Kenya's global reputation as a luxury tourism destination. By honoring excellence in service and amenities, this award incentivizes hoteliers to maintain high standards, improving the overall guest experience in Kenya.
